Ensure you receive real-time alerts for important trading updates. Key Steps: Enable system alerts for price changes. Set up notifications for failed trades. Configure outage alerts for scheduled power deliveries. Contact PCI Support for custom alert ...
Fix problems where scheduled power deliveries fail or outage plans are incorrect. Key Steps: Verify scheduling inputs and execution logs. Adjust delivery timeframes if market conditions change. Set up real-time alerts for scheduling conflicts. ...
Fix login problems or permission-related issues. Key Steps: Reset your password. Ensure you have the right user role permissions. Enable Multi-Factor Authentication (MFA). Contact PCI Admin for account reactivation.
Resolve issues where reports are inaccurate or missing key information. Key Steps: Verify data source configurations. Check if filters are applied correctly. Refresh and reload data. Contact PCI Support for historical data recovery.
Fix slow performance, freezing screens, or delayed reports. Key Steps: Close unused background applications. Clear cache and restart the system. Check server resource utilization. Contact PCI Support for software updates.
What to do when trades are rejected or fail to execute. Key Steps: Check market access credentials. Review error logs for failed transactions. Ensure trade parameters match market requirements. Contact PCI Support for deeper troubleshooting.
How to troubleshoot when PCI software doesn’t sync properly with other platforms. Key Steps: Verify API authentication and credentials. Check logs for failed data exchanges. Restart integration services. Contact PCI Support for API documentation.
Steps to resolve issues where market prices or trading data are not updating in real-time. Key Steps: Check internet connectivity and API status. Verify data feed connections. Manually refresh market data. Contact PCI Support for API authentication ...
Experiencing slow performance? Try these steps to improve your computer’s speed: Close Unnecessary Programs: Open the Task Manager (Ctrl + Shift + Esc) to close programs that are consuming high CPU or memory usage. Run Disk Cleanup: Go to This PC, ...
Follow these instructions to install necessary software on your workstation: Visit the company’s software portal or check your email for a download link. Download the installation file to your computer and double-click to start the installation ...
Follow these steps to configure your company email on your mobile device: Open the Settings app on your mobile device. Select Mail or Accounts, then choose Add Account. Enter your email address and password, then choose the appropriate account type ...
Regular backups protect your data in case of hardware failure. Here's how to back up your files: Open File Explorer and locate the files or folders you want to back up. Right-click the files and select Send to > Compressed (zipped) folder for easy ...
Having trouble with your office printer? Follow these steps: Check Printer Connection: Ensure the printer is turned on and connected to your network or computer via USB. Clear Print Queue: Go to Control Panel > Devices and Printers, right-click the ...